Customer cloud isolation
IgniteIQ never holds your data outside your account. There is no shared multi-tenant warehouse.
The IgniteIQ architecture deploys directly into your owned enterprise-grade cloud account — provisioned for you. Every line of business — every job, customer, technician, truck — gets resolved into a single model that lives in your warehouse and is queried by the framework. Your data never leaves your IAM.
IgniteIQ is headless by design. In software, “headless” means a product where the underlying platform – the data, the logic, the actions – is decoupled from any single user interface. The platform runs underneath; the interface is interchangeable. It can be a dashboard, a spreadsheet, a Slack message, a custom app, or no human surface at all.
The IgniteIQ infrastructure runs inside your cloud. The output can live in our studio if you want a place to start. It can flow into the tools your team already uses. It can power custom applications your developers build on top of it. And it can be acted on directly by AI agents and automations without any human surface at all. The platform doesn’t depend on the head – and that’s the point. The world’s largest enterprise software companies are spending years rebuilding their products this way. We started here.
Snowflake/BigQuery account stood up under your credentials. Ontology framework v4.2 deployed as code.
CRM, dispatch, accounting, marketing. 15–25 systems. Pipelines land raw data into your warehouse.
Resolution layer maps source records into ontology entities. Identity stitching runs across systems.
Armory Intel queries the resolved ontology. Signal monitors it. Agents act on it. All inside your cloud.
Framework updates ship via git. New entities, edge cases, and patterns flow back from every deployment.
IgniteIQ never holds your data outside your account. There is no shared multi-tenant warehouse.
The framework reads under a least-privilege role. Read scope is documented and audited per-deployment.
Every framework query is logged in your warehouse, queryable by you, retained on your terms.
You pin the framework version. Updates ship with release notes; you decide when to take them.
Type II audit underway. Standard enterprise controls, security questionnaires, and DPA available.
No customer data is used to train models outside the customer environment. Period.